Delivery Policy
Thank you for choosing SAFEHUB for your online shopping needs. We are committed to providing you with a seamless and reliable delivery experience. Please read our delivery policy carefully to understand how we handle the shipping of your orders.
1. Delivery Areas: We currently deliver to addresses within Semenanjung Malaysia. Please ensure that the delivery address provided during checkout is accurate and complete.
2. Delivery Timeframes:
- Standard Delivery: Orders are typically processed within 1-3 business days. Delivery times may vary based on your location but generally range from 3 to 14 business days.
3. Shipping Costs:
- Standard Delivery: We offer free standard delivery.
4. Delivery Partners:
- We partner with reputable courier services to ensure the timely and secure delivery of your orders. However, please note that we are not responsible for any delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
5. Delivery Attempts:
- Our delivery partners will make reasonable attempts to deliver the order to the provided address. If unsuccessful, they will leave a notification for you to arrange a suitable re-delivery time.
6. Receiving Your Order:
- Please ensure that someone is available to receive the order at the specified delivery address. If the delivery is unsuccessful after multiple attempts, the order may be returned to our warehouse, and additional charges may apply for re-delivery.
7. Contact Information:
- If you have any questions or concerns regarding your delivery, please contact our customer support team at 012-775 6614.
By placing an order on our website, you agree to abide by the terms and conditions outlined in this delivery policy.